![]() Check if the user that you are logged as has administrative privileges. If the TXZ file has been downloaded from the internet only partially, try to redownload it. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. If you obtained the problematic TXZ file from a third party, ask them to supply you with another copy. Ensure the file with TXZ extension is complete and error-free If the TXZ file is indeed infected follow the instructions below. Scan the TXZ file as well as your computer for malware or viruses. If the file is infected, the malware that resides in the TXZ file hinders attempts to open it. Verify that the TXZ in question is not infected with a computer virus Problems with opening the file may arise due to various reasons. Should the problem still occur after following steps 1-3, check if the TXZ file is valid. Next, click the Continue button to finalize the process.
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